The appointment underpins technical support for major new customers and signals the growing Middle East demand for the IDIS Total Solution
SILICON OASIS, DUBAI, UNITED ARAB EMIRATES, 19 JULY 2016 – IDIS has appointed Wael Tanoukhi to the position of Technical Manager to support its growing customer base in the Middle East and North Africa (MENA).
Based out of the IDIS MENA regional headquarters in Dubai, Wael will lead pre- and after sales technical support across the region. He will also oversee the IDIS training program for both installers and end-users as well as driving product-marketing initiatives across the region.
With a strong technical background, Wael brings with him over eighteen years’ experience of delivering tightly integrated security and ICT solutions, most recently at Weqaya Security Consulting L.L.C where he held the position of senior project manager. Wael has also held technical and commercial positions at Interconnected Security Systems following a six-year tenure with Genetec.
Commenting on his appointment Wael Tanoukhi, Technical Manager at IDIS MENA, noted: “This is an exciting time to join IDIS during a period of major global expansion and growth. I’m looking forward to putting my security and ICT skills to work in order to build upon the rapid success IDIS has had since launching the IDIS Total Solution in the region and opening its MENA headquarters in Dubai.
“The IDIS Total Solution meets the surveillance needs of a wide range of businesses and its inherent flexibility, low total cost of ownership, reliability and quality are proving it to be a smart choice for organisations big or small. I look forward to working closely with our customers to ensure they maximise these and the many other benefits that IDIS technologies deliver.”
Harry Kwon, General Manager of IDIS MENA, added: “Opening our offices here in Dubai in January 2015 already yielded a number of new installation partners and saw us win some major end user customers including SEDAR and Majmaah University both utilising the IDIS Total Solution across multiple sites. I’m thrilled to welcome Wael on-board. His appointment ensures we will continue to provide first-class technical services at a local level, while supporting our continued growth in the region.”
Speaking fluent Arabic, English and French, Wael holds a Master’s degree in Electrical, Electronics and Communications Engineering and a degree in Computer Software Engineering both from the University of Ottawa, Canada.
For more information on IDIS technology, go to www.idisglobal.com or e-mail firstname.lastname@example.org.