FAQ

The IDIS camera stores the time information ever frame when recording.

If there is the time information delivered by RTSP, information is generated.
However, if not, the time information is generated based on the time when the RTSP frame arrives at the Client.

It is premised to record when connecting the IDIS camera and NVR.

Therefore, When registering a camera in NVR, use Record Session and Watch Session. Record Session allows only one connection.

The IDIS camera has a buffer to respond to Jitter in the network, but, if more than two Record Sessios are connected, it cannot determine where to send the buffer.

1. Full Sequence mode : All Channels will be switched to selected division-screen.

2. Camera Sequence mode : The selected division-screen is the reference and only one screen at the bottom(the last ch) will be switched.

There are no limitations or differences in each port.

Yes, If HDD is full, it overwrites timelapse data on panic recording data. 

However, Panic recording data can be maintained by using 'recording data protection' function.

Yes records forever. However, if overwrite is off, it stops panic recording when HDD is full.

Q. Example : 

1. 09:00 ~ 21:00 : timelapse recording

2. 21:00 ~ 09:00 : event recording

In this case, is it possible to search only event recording when search 9/1 00:00:00 ~ 9/30 24:00:00 ?

A. Event log must remain when event is set in the recorder whether it is set 'Timalapse recording' or 'Event recording' or 'No recording'.

Therefore, Search for daily time zones by specifying Scope in Event Search.

SAVM function is only for IDIS cameras, not 3rd party camera.

Camera supports SAVM and NVR just accesses camera to use SAVM.

Unlike NVR, TVI recorder cannot change the audio recording codec. 

Only uses G.726(fixed).

Ex) TR-2504 : Playback speed as below.

Playback 

- 120/100 ips@ CIF, 2CIF, D1, 960H(NTSC/PAL)
- 120/100 ips@ HD(30p/25p)
- 120/100 ips@ FHD(30p/25p)
- 72ips@ 3MP, 60 ips@ 4MP, 40 ips@ 5MP

Recording per ch ips

- Recording below 2m. - 30ips.
- 3M recording ips : 18ips
- 4M recording ips : 15ips.
- 5M recording ips : 10ips.
 

FHD playback means that 30ips per second is played per channel when played on a four-division screen. (total = 30ips * 4 = 120ips)

Likewise, 3M is recorded  18ips per ch, so playback at full speed at 72ips when it is four-division screen.(4M at 60ips, 5M at 40ips)

For example, "4ch 1080p synchronous playback" means that 2M camera will be played at full speed on a four-division screen on a 4CH recorder.

(But, It's not 'Synchronous Playback', if there are other interference during playback such as iRAS watch/search connection, clip copy etc)

1. Description

This document guides how to access ISS WEB service from remote site

<Tested network diagram>

Remote PC access local ISS server by Web service

2. How to configure

#1. Install ISS with latest firmware

 + install ADM, MON, STR, WEB Service

 + and add devices(NVR, IPC..)

#2. Open ISS service manager and each services should set ‘External IP address’

 + the address of External IP is the Router’s uplink IP

 + at least, ADM, STR, WEB, (MON) service should be set.

#3. Go to Router setting,

Set Port forwarding as below service ports.

11001 ~ 11009 (ISS service port)

8080 (ISS Web service port)

#4. Run Chrome or IE and enther ‘<Router’s uplink:8080>

Then you can access ISS web and watch live view.

Note : if web service does not work, restart the service once and try again.

IS-1100 does not support SATA HDD. You must use an NLSAS TYPE HDD.

DirectIP 1.0 Camera and DV-2232 should be in the same network. 
In some cases, DirectIP 1.0 cameras requires additional settings to use DV-2232 COVID-19 video analytics.
If you cannot see the VA working on the IDIS Center, please change camera protocol as DirectIP

If the PIR sensor is not working, please check your NVR is on a 'Self-Guard' mode.
PIR Sensor is working on 'Self-Guard' mode.

You can disable 2FA by email authentication or UPR(User Password Reset) function.
 - To use email authentication, the FEN setup must be configured. 
 - To use the UPR function, the UPR file must be saved in advance.
Please refer to the manual for more detailed information.

If the above two methods are not applicable, the factory reset of the NVR is required. Please contact techsupport@idisglobal.com for more information.