277 | Software | Q. ISS license registration modes and how they work | 2022-11-09 |
A.
A. 1. Online Mode : Initial access to the License Server once, then no need to connect it. After Verificatioin the License Key, internet is not required.
2. Offline Mode : Input the key without Internet.
3. Cloud Mode : It has to keep opening internet access, because Admin service keeps connection to the license server every day. limited time is 24 hours. If the network is disconnected and flows without recover it, ISS services goes out (Status : Demo Expired) if the ISS service restarts. |
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276 | Camera | Q. How to do factory reset of DC-T4516WRX-A without INIT program | 2022-11-09 |
A.
A. Please refer to the image. Other bullet camera also has factory reset button inside.
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275 | Accessory | Q. How many setup pages I have to go through to use a network keyboard on IDIS Solution Suite? | 2022-11-09 |
A.
A. In general set up should be done on 3 sides to use a network keyboard. 1. Keyboard local side: Register server |
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274 | General | Q. What is CGNAT and how would this impact on FEN service ? | 2022-11-09 |
A.
A. CGNAT means Carrier-grade NAT and this is used a solution for IP address exhaustion. Lots of Internet Service Providers(ISP) implementing this device in there network infrastructure. |
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273 | General | Q. What is the FEN relay Server ? | 2022-11-08 |
A.
A. FEN relay server is a server that relays data from IDIS device to client software. This often can overcome a limitation caused by complex network infrastructure. However, additional configuration and decision have to made by customers. |
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272 | Software | Q. Characters and Menus are too small to read when launching IDIS Client on 4K monitor | 2022-11-08 |
A.
A, Go to Menu > Preference > System Untick "Disabled display scaling on high DPI settings". |
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271 | Software | Q. Recorder Storage Information in IDIS Center | 2022-11-08 |
A.
A. Go to Menu > View > Recorder Storage Monitor. In that menu, all storages connected to recorders will be displayed. |
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270 | Camera | Q. How to use IDLA analysis when using HD-TVI cameras | 2022-11-08 |
A.
A. Use IDIS HDMI Encoder such as HE-1101 and DP-HE1201.
ISS(IDLA analysis) - HDMI Encoder - Analog Recorder - HD-TVI camera. Register HDMI encoder on ISS and then select it in the VA service > IDLA. |
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269 | Software | Q. The limitation of ISS Client Log-in List | 2022-11-08 |
A.
A. There is no specific limitation numbers of Log-in List. |
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268 | Software | Q. The protocol that ISS supports | 2022-11-08 |
A.
A. IPv4, IPv6, RTP/RTSP/TCP, RTP/RTSP/HTTP/TCP, RTP/UDP RTSP/TCP, HTTP, HTTPS, SMTP, FEN, mDNS |
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267 | Software | Q. Does the ISS support SAN(Storage Area Network) ? | 2022-11-08 |
A.
A. Yes, ISS supports SAN. |
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266 | Software | Q. What is MiniBankPlayer.exe program in IDIS Center folder ? | 2022-11-08 |
A.
A. The MiniBankPlayer.exe is a SelfPlayer that plays recorded videos of old IDIS Recorders. It is a previous software of the current Clip Player. It is not a software that has viruses or affects security. |
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265 | Video Recorder | Q. PoE Power Limit of NVR(DR-23xx Series) | 2022-11-08 |
A.
A. The rear PoE group MAX specifications for DR-2308/2316 products are as follows.
#1. Port 1~4 : total 37W #2. Port 5~8 : total 37W The total port is 74W and the rated usage is 50W. If over 50W is used, the 48V adapter life is not guaranteed. |
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264 | General | Q. Can IDLA analysis be used when it snows a lot? | 2022-11-08 |
A.
A. There won't be problem in the snow-covered image. However, if there is a snowman or a snowy, it can cause misrecognized problems. |
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263 | General | Q. Does the IDIS Mobile Plus support Audio playback ? | 2022-11-03 |
A.
A. No, IDIS Mobile Plus doesn't support Playback Audio yet. |