FAQ

TOTAL 317 COUNT
237 General Q. Is it possible to use the SD card in the Network Camera after FAT32 format ? 2021-11-05
A.

Yes. When it inserted in IDIS Network Camera, it will be automatically formated in our filesystem.

236 General Q. Does the camera automatically select a value within range specified as the Min/Max value(Shutter Speed and Gain Control) ? 2021-11-05
A.

Yes

235 General Q. Can I play RAID 1+0, RAID 5, RAID 6 in the 'IDIS Center for iHDP' ? 2021-11-05
A.

IDIS Center for iHDP is a S/W to access the HDD of NVR frome a PC to enable playback Therefore, Complete data has to be stored in a single HDD.(RAID 1+0, 5, 6 store different parts of data in each HDDs)

Use RAID HDD playback through remote access from iRAS to NVR.

234 General Q. Which takes precedence TR-2504/08 time server and Radio Clock ? 2021-11-05
A.

There is no priority, and if either works, it is synchronized immediately.

233 General Q. Is there any capacity differences in SD card between using in 'Smart Failover' and 'Timelapse' ? 2021-11-05
A.

Both have same capacity (Up to 256GB)

232 General Q. When the advertisement electronic display lights are illuminated, 'Flicker' occurs. Is there any way to improve it ? 2021-11-05
A.

If 'Anti-flicker On/Off' doesn't solve it, you should find a value that improves in the following way.

Go to 'Anti-flicker Off' -> 'Exposure Control' -> 'Manual'  
And, Set Shuter speed Min and Max value the same and manually find a value that improves flicker by setting the value to a multiple of 60.
(ex. 1/60, 1/120 

231 General Q. Is there a way to track only the objects designated by PTZ's Auto Tracking ? 2021-11-05
A.

No, there is no way yet.

230 General Q. Network Camera date and time have been initialized to 1/1/1971 2021-11-05
A.

Without RTC battery, Camera returns to 1/1/1971 when rebooting.

229 General Q. Explain about DR-2316 PoE specification. 2021-11-05
A.

PoE (IEEE 802.3at class 4) supported 8 ports, 50W
   

There are group limitations :
Port 1 ~ 4 : 37W
Port 5 ~ 8 : 37W

228 General Q. What is the running time for a camera with a full charged RTC battery ? 2021-11-05
A.

The guaranteed time is 1 week.

227 General Q. DH-2010P/2018P switches support IEEE 802.3at ? 2021-11-05
A.

For 8-ports model, it supports upto 8 IEEE 802.3af and upto 2 IEEE 802.3at.

For 16-ports model, it supports upto 16 IEEE 802.3af and upto 4 IEEE 802.3at.

226 General Q. Can I operate DD-1216 power On/Off ? 2021-11-05
A.

Frequent Power On/Off operations are difficult to recommend

225 General Q. Can I use IDIS Center in Mac (iOS) ? 2021-11-05
A.

No, you can't use.

224 General Q. Is there a limit on the number of registrations when registering Alarm Box(AL-1112) to ISS ? 2021-11-05
A.

Up to 16

223 General Q. Does IDIS IP camera support 'Auto Gain Control' ? 2021-11-05
A.

We provide 'AE Target Gain' function as 'Auto Gain Control'
You can set 'Camera Setup -> Video Tab -> Exposure -> AE Target Gain'