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Answers to the questions most frequently asked.Search our FAQ database to find andview listed articles relating to your questions.
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ISS Admin service uses TCP 11001 port. If the service is behind a NAT router, you need to port forward TCP 11001 on the router, so that ISS Client and other services can connect to it.
You can configure this port number on the server running the service using ISS Service Manager.
All ISS client software will stop working.
(Event) Monitoring, (Live) Streaming, and VA services will stop working. Backup service will stop working. Federation services will not be able to work with the ISS System with its Admin service crashed.
However, Recording service will continue to work, but it will be able to record Event related IP video streams only for the IP devices registered to itself only. It is because, for cross Recording service boundary event associated recording, IP camera events are collected by (Event) Monitoring service and then routed through Admin service to the other Recording service. This can not be done because Admin service is crashed.
Nothing. You are creating a new ISS system. You will need to have a new ISS license, or it will be running in demo mode. You maybe able to register IP devices, but recording may not work. Because if an IP camera is registered to two different ISS Systems, Recording may not work properly with IP cameras using ISS protocol because two ISS Systems will be competing to establish a recording session with the IP camera. IP cameras using ISS protocol allow only one recording connection session. The Recording service that establishes the recording connection to the IP cameras will keep the recording session. The other Recording service will keep trying to connect to the IP cameras, and fail.
Use ISS Setup,
● Login to the Admin service with a user account that is a member of a group with proper Setup authorities like ISS service setup and ISS schedule setup
● Select Services icon to see all the registered services.
● Double click a service or use [/] edit icon to configure the selected service
Typically, you will be first adding/registering IP devices, assigning them to different services, and then configuring the services, such as setting up Storages for Recording service, configuring VA parameters, etc.
Refer to each Service section for further service related details.