167 | Video Recorder | Q. Alarm with 3rd party camera | 2021-06-08 |
A.
IDIS NVR receives alarm and video through the same port. (8201) |
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166 | Video Recorder | Q. SMTP 503 Error in SMTP Setup | 2021-06-08 |
A.
This error often reported with an email account provided by Google Gmail.
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165 | Software | Q. When IDIS Solution Suite Wibukey is not recognized and the ISS works as a demo | 2021-06-08 |
A.
1. Remove the Wibu Key and remove the Wibu Key driver from Programs. (If the WibuKey was plugged in while installation, reinstallation will not restore it.) |
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164 | Camera | Q. Do IDIS cameras support FTPS, SFTP, SCP protocol? | 2021-06-08 |
A.
No. These protocols are not supported. |
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163 | Software | Q. Is IDIS Solution Suite(ISS) compatible with VM Ware/Hyper-V? | 2021-06-08 |
A.
Yes. it does. |
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162 | Video Recorder | Q. What are the bitrates of the audio codecs IDIS products use? | 2021-06-01 |
A.
G711 - 64 kbit/s |
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161 | Software | Q. How many Camera Sequences can be added in IDIS Center? | 2021-06-01 |
A.
There is no limit. |
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160 | Software | Q. How many Layout Sequences can be added in IDIS Center? | 2021-06-01 |
A.
There is no limit. |
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159 | Video Recorder | Q. Why does WARNING sign appear in the Network Status of Video Recorder? | 2021-06-01 |
A.
Please refer to the Operation Manual (Part 2 - Configuration > Status Setup > Network) The recorder system checks whether the bandwidth is exceeded with minimal information as long as there is no load on the system.
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158 | Video Recorder | Q. Why does 32 channel NVR not support 32 but 16 Text-In events? | 2021-05-31 |
A.
This is related to H/W performance limitation. The recorders have been designed to optimize for the live/recording performance, so Text-in is supported up to 16 in 32 channel recorders. |
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157 | Video Recorder | Q. Displaying camera IP addresses at the Camera Registration Page | 2021-05-31 |
A.
If you want to display the IP addresses of the cameras, click 'Title' once to interchange MAC to IP at the Camera Registration list. |
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156 | Video Recorder | Q. A brief description of the events related to recording in NVRs. | 2021-05-31 |
A.
1. Video Loss: An event that occurs when no image is input(live video session disconnected) because of the camera, network, system, etc. |
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155 | Software | Q. I have separated the tabs of ISS and placed it all over the screen, so it is difficult to close the tabs. Is there an easy way to close or relocate? | 2020-09-23 |
A.
You can use the 'Reset Floating Tab' feature.
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154 | Software | Q. There are many registered users in ISS, so I would like to manage them as Excel file. Can I print it out? | 2020-09-23 |
A.
You can download an Excel file displaying user, group, and access authorities.
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153 | Software | Q. Is there a limit on the number of IDIS Solution Suite e-mail address registrations? | 2020-06-22 |
A.
IDIS Solution Suite has no limit on the number of registered e-mail addresses. |