| 275 | Accessory | Q. How many setup pages I have to go through to use a network keyboard on IDIS Solution Suite? | 2022-11-09 |
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A.
A. In general set up should be done on 3 sides to use a network keyboard. 1. Keyboard local side: Register server |
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| 274 | General | Q. What is CGNAT and how would this impact on FEN service ? | 2022-11-09 |
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A.
A. CGNAT means Carrier-grade NAT and this is used a solution for IP address exhaustion. Lots of Internet Service Providers(ISP) implementing this device in there network infrastructure. |
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| 273 | General | Q. What is the FEN relay Server ? | 2022-11-08 |
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A.
A. FEN relay server is a server that relays data from IDIS device to client software. This often can overcome a limitation caused by complex network infrastructure. However, additional configuration and decision have to made by customers. |
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| 272 | Software | Q. Characters and Menus are too small to read when launching IDIS Client on 4K monitor | 2022-11-08 |
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A.
A, Go to Menu > Preference > System Untick "Disabled display scaling on high DPI settings". |
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| 271 | Software | Q. Recorder Storage Information in IDIS Center | 2022-11-08 |
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A.
A. Go to Menu > View > Recorder Storage Monitor. In that menu, all storages connected to recorders will be displayed.
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| 270 | Camera | Q. How to use IDLA analysis when using HD-TVI cameras | 2022-11-08 |
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A.
A. Use IDIS HDMI Encoder such as HE-1101 and DP-HE1201.
ISS(IDLA analysis) - HDMI Encoder - Analog Recorder - HD-TVI camera. Register HDMI encoder on ISS and then select it in the VA service > IDLA. |
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| 269 | Software | Q. The limitation of ISS Client Log-in List | 2022-11-08 |
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A.
A. There is no specific limitation numbers of Log-in List. |
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| 268 | Software | Q. The protocol that ISS supports | 2022-11-08 |
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A.
A. IPv4, IPv6, RTP/RTSP/TCP, RTP/RTSP/HTTP/TCP, RTP/UDP RTSP/TCP, HTTP, HTTPS, SMTP, FEN, mDNS |
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| 267 | Software | Q. Does the ISS support SAN(Storage Area Network) ? | 2022-11-08 |
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A.
A. Yes, ISS supports SAN. |
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| 266 | Software | Q. What is MiniBankPlayer.exe program in IDIS Center folder ? | 2022-11-08 |
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A.
A. The MiniBankPlayer.exe is a SelfPlayer that plays recorded videos of old IDIS Recorders. It is a previous software of the current Clip Player. It is not a software that has viruses or affects security. |
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| 265 | Video Recorder | Q. PoE Power Limit of NVR(DR-23xx Series) | 2022-11-08 |
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A.
A. The rear PoE group MAX specifications for DR-2308/2316 products are as follows.
#1. Port 1~4 : total 37W #2. Port 5~8 : total 37W The total port is 74W and the rated usage is 50W. If over 50W is used, the 48V adapter life is not guaranteed. |
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| 264 | General | Q. Can IDLA analysis be used when it snows a lot? | 2022-11-08 |
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A.
A. There won't be problem in the snow-covered image. However, if there is a snowman or a snowy, it can cause misrecognized problems. |
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| 263 | General | Q. Does the IDIS Mobile Plus support Audio playback ? | 2022-11-03 |
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A.
A. No, IDIS Mobile Plus doesn't support Playback Audio yet. |
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| 262 | General | Q. FEN connection after changing the IP address of Recorder | 2022-11-03 |
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A.
A. Because the status is notified to the FEN server every 3 minutes, the connection is maintained. |
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| 261 | General | Q. Type of License when installing ISS on Cloud Server | 2022-11-03 |
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A.
A. When installing and operating ISS on a cloud server such as Azure, the basic h/w information of the server could be changed, [Cloud authentication method] must be used for the license registration method.
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