207 | General | Q. How to keep recorded data forever ? | 2021-11-03 |
A.
ISS has a Backup service module, you can use this service and back it up and store the NVR's HDD separately as replacement HDDs. - How to configure of ISS |
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206 | General | Q. How does ISS RTP Streaming service work ? | 2021-11-03 |
A.
- how it works - how to connect to it rtsp://[RTP Streaming Service IP]:[rtsp port]/ i.e : rtsp://192.168.10.100:554/idis?camera=4&video=h264 - It uses the streaming service ? |
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205 | General | Q. When do we use 'HDD optimization' ? | 2021-11-03 |
A.
‘Optimization’ has two functions : Optimization’ pre-tests whether the newly added HDD is appropriate for recording. (+ set Buffer size, # of camera, etc) If the result is pass, the newly HDD is appropriate for recording. For example, if you set 32 cameras for optimization and it passes the pre-test, the HDD guarantees 32 recordings.
If you set 48 channels for optimization and it passes, the HDD guarantees upto 48 cameras, so you can add 16 more cameras whenever you want. |
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204 | General | Q. What is differences between intelligent codec type 2 and type 5 ? | 2021-11-03 |
A.
Type 2 : X-frame method Type 2 : Below 3 are the unit of the compression rate. The higher the compression rate means the higher the “loss compression” rate leads to lower the traffic. However, there may be a deterioration in image quality. |
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203 | General | Q. Where does ID3916H save files? | 2021-11-02 |
A.
Please check C:\IDR-system\temp folder |
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202 | General | Q. License activation on Windows 8 Embedded Server is not working, what should I check? | 2021-11-02 |
A.
Common mistake is not setting the time properly. The server needs to communicate with Microsoft server, so the time needs to be set correctly. |
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201 | Video Recorder | Q. How to set time on ID3916H NVR? | 2021-11-02 |
A.
On Smartguard, right click on time bar and change time. This is the correct way to set time on the product. |
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200 | General | Q. What is VA Data Protect Duration option(NVR) for? | 2021-11-02 |
A.
This feature is to set the storing period of VA data(e.g. people counting data). |
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199 | Software | Q. Will IDIS SSM mobile appliacation be obsolate? | 2021-11-02 |
A.
IDIS SSM mobile app will remain to support legacy devices. |
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198 | Software | Q. What is the maximum number of Live tap on IDIS client software? | 2021-11-02 |
A.
1. IDIS Center(64 Bit): 4 2. IDIS Soultion Suite(64 Bit): 6 |
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197 | Video Recorder | Q. How does rebuilding process of IR-300 work? | 2021-11-02 |
A.
It is done auto matically, when the faulty HDD is replaced. Please note that HDD bay should be the same and the replacement HDD should be compatible with IR-300 |
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196 | General | Q. Correlation among Panic recording, Recording, HDD capacity | 2021-11-02 |
A.
They have nothingto do with HDD capacity, Recording ratio, HDD overwrite. Recording priorities are related to recording quality. 1. Event when full-time recording : Event recording quality 2. Panic recording when full-time recording : Panic recording quality 3. Panic recording when event-recording : Panic recording quality 4. Event when Panic recording : Panic recording quality
> There is no option to overwrite 'Panic Recording' at the end. Use 'Recording data protection' function.
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195 | General | Q. IDIS Fisheye camera projection methods | 2021-11-02 |
A.
There are "Stereographic", "Equidistant", "Orthogonal" projections generally. IDIS Camera : 1. Panoramic Fisheye : Stereographic 2. Normal Lens : Equidstant
-DC-Y1514W : Equidstant -DC-Y3C14WRX : Equidstant -NC-Y6513RX : Equidstant -NC-Y8C13WRX : Stereographic -DC-Y6C16WRX : Equidstant -DC-Y6516WRX : Equidstant |
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194 | General | Q. Why is the tilt angle narrower than visible angle ? | 2021-11-02 |
A.
Here are two reasons : 1. To prevent diffuse reflection by top cover during night. 2. To prevent the top cover from entering the angle of view. |
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193 | General | Q. When using FEN, why is there a difference in speed between port forwarding and not? | 2021-11-02 |
A.
If UDP is not available when accessing UDP, it will pass through 'Relay Server'. 'Relay Server' is in Korea and have capacity limitations, so, it lead to decline in speed. When using 'Port Forwarding', it doesn't pass through 'Relay Server' and directly connected between devices.(Speed Up) We recommend 'Port Forwarding' when using FEN. |