75 | Software | Q. What are the main functions of ISS Admin service? | 2015-07-07 |
A.
ISS Admin service provides the following services:
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74 | Video Recorder | Q. Where is the recording storage and network bandwidth estimator for each NVR? | 2015-07-07 |
A.
Please refer to the following site and user guide. Site: http://www.idisglobal.com/support/bandwidth
User guide: T2. Network_bandwidth_and_storage_estimator document
You can estimate the HDD storage capacity and network bandwidth by adjusting the stream parameters of each camera after selecting the NVR and camera. Please download the guiding document for our recording storage and network bandwidth estimator. |
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73 | Video Recorder | Q. How to update an NVR’s firmware? | 2015-07-07 |
A.
Please refer to the T3. How to upgrade the firmware of DirectIP NVR and camera document. |
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72 | Accessory | Q. What are the RAID mode supported by DA-ES1104? | 2015-07-06 |
A.
0: Striping without mirroring or parity 1 + 0: Striped set from a series of mirrored drives 5: Block-level striping with distributed parity
Please refer to the http://en.wikipedia.org/wiki/RAID site for detail information.
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71 | Accessory | Q. What is the recommended SFP module for fiber optic communication between DirecIP products? | 2015-07-06 |
A.
1. Recommended SFP module - Finisar, FTLF1318P3BTL, SFP 1.25G LX / Single Mode 1310nm 10km LC with DDM - Finisar, FTLF8519P3BNL, SFP 2.125G SX / Multi-Mode 850nm 500m LC with DDM
2. Compatible SFP module - Fottu, APS31123CDL20, SFP 1.25G LX / Single Mode 1310nm 20km LC with DDM - Fottu, APS85123CDL05, SFP 1.25G SX / Multi Mode 850nm 550m LC with DDM - Fottu, APSB35123CDL20, SFP 1.25G LX / Single Mode 1310nm (Tx) 20km LC with DDM Bi-Di Transceiver - Fottu, APSB53123CDL20, SFP 1.25G LX / Single Mode 1550nm (Tx) 20km LC with DDM Bi-Di Transceiver |
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70 | Software | Q. How many Backup ch license does each device consume? | 2015-07-06 |
A.
[1] Note that this is different from Recording ch license |
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69 | Software | Q. How many (Live) Streaming ch license does each device consume? | 2015-07-06 |
A.
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68 | Software | Q. How many Wibu keys can I plug in one server? | 2015-07-06 |
A.
You can plug in up to 8 Wibu keys. |
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67 | Software | Q. Where do I plug in Wibu key? | 2015-07-06 |
A.
Depending on the type of license, you need to provide it to the corresponding server running its corresponding service[1]. For example, Recording ch or (Live) Streaming ch/server licenses have to be provided to the server running ISS Admin service. For Backup ch license, you need to provide it to each Backup server. There are 3 different groups of licenses available for ISS v1.7.0.
[1] Typically, you will be plugging the Wibu key license to the server running the corresponding service. |
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66 | Software | Q. What is Wibu Key? | 2015-07-06 |
A.
Wibu key is a USB license key that comes with ISS. You always need to have the Wibu key plugged in the server running its corresponding service(s) at all times, or else, ISS System will stop working immediately. |
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65 | Software | Q. Can I use ISS systems on VPN? | 2015-07-06 |
A.
Yes, but the network bandwidth and network delay overhead on the VPN may become a problem. It is advised to isolate IP video stream traffic within one subnet as much as possible and limit VPN access to ISS client software for casual use only. |
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64 | Software | Q. Can I use NAT routers and WAN connection in ISS system? | 2015-07-06 |
A.
ISS system typically would have many megapixel cameras. If you need to access the ISS system from the WAN side, there are a few things that you need to understand:
[1] You can use ISS Client to switch between different IP video streams for different layout automatically by assigning different video profiles for different IP video streams. Your IP camera/video encoder must support this feature. Check ISS Client->Preferences->Video Enhancement section to enable it.
[2] This is an IP camera/video encoder feature. IP camera/video encoders can be set to decrease the frame rate (image per second:ips) if they sense there be no video motion detected in the scene. |
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63 | Software | Q. What about Network environment for ISS? | 2015-07-06 |
A.
It is strongly recommended that you use a LAN environment with the Gigabit network for all your ISS systems. If you use a 100Mbps network, you can only have a handful number of IP cameras. For example, 2MP H.264 real-time (30ips) IP video stream can reach up to 4~12Mbps. If you are recording 10 of them and trying to do live monitoring, the 100Mbps bandwidth would not be enough. |
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62 | Software | Q. Where do I install each ISS service? | 2015-07-06 |
A.
It depends on your budget. ISS System is very flexible in terms of where to install different services. Ideally, you may want to have one server running only one service. Typically, you will run Admin/(Event) Monitoring services on one server, and Recording, (Live) Streaming and VA services on three separate servers respectively.
[1] 4 core CPU can handle up to 8ch in VA service |
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61 | Software | Q. What Port does Admin service use? and what about NAT traversal? | 2015-07-06 |
A.
ISS Admin service uses TCP 11001 port. If the service is behind a NAT router, you need to port forward TCP 11001 on the router, so that ISS Client and other services can connect to it. You can configure this port number on the server running the service using ISS Service Manager. |