FAQ

TOTAL 178 COUNT
148 Software Q. I am trying to upgrade Windows OS (ex.7 to 10). What happens to the license of the installed ISS? 2020-05-20
A.

The ISS license can be used without problems. The ISS license is applied based on the hardware's mac or unique ID information.

147 Camera Q. Which cameras support DirectIP 2.0 Protocol? 2020-05-12
A.

 


The following camera models support ONVIF and RTSP of the H.265 codec. (As of March 2019)
If you have a lower version, you need to change the codec to H.264 or upgrade firmware.


DC-V3213XJ / 1.3.0 or higher
DC-S3283WHX / 1.1.0 or higher
DC-D3533HRX / 1.2.0 or higher
DC-D3233HRXL  / 1.2.0 or higher
DC-T3233HRXL  / 1.2.0 or higher
DC-D4212R / 1.2.0 or higher
DC-T3C33HRX  / 2.0.0 or higher
DC-T3533HRX / 1.3.0 or higher
DC-S3833HRX, DC-S3533HRX / 1.2.0 or higher
DC-Y3C14WRX  / 1.2.0 or higher
DC-D3233HRX, DC-D3233WRX / 1.5.0 or higher
DC-T3233HRX, DC-T3243HRX / 1.8.0 or higher
DC-E4212WR / 1.2.0 or higher

 

146 Video Recorder Q. Is the number of resolution and camera registration number are different for each NVR model? 2020-05-12
A.

The DR-2100 / 2200/4100/4200/6100/6200 series can reduce the number of channels that can be registered when a high-resolution camera is registered.
However, later models, DR-2300 / 4300/6300 series can register as many channels as they can.

145 Video Recorder Q. What is the difference between 'Auto deletion' and 'Limit Time-Lapse Recording' from NRV recording setup? 2020-05-12
A.

Auto Deletion: You can automatically delete all recorded data after a certain period of time. The recorded data is automatically deleted every day at midnight, It will also be deleted if you change the automatic delete setting.

Limit Time-Lapse Recording: Among the recorded data that has passed the set days, only the data recorded by the Time-Lapse Recording is automatically deleted.

144 General Q. What are the RTSP Address URL for each products? 2020-05-12
A.

[NVR / TVR(HD analog DVR)]

rtsp://user-id:password@<nvr-ip-address>:port/trackID=<camera-number>&streamID=<stream-number>

e.g) rtsp://admin:password@10.0.125.57:554/trackID=3&streamID=2

 

[Network Camera]

rtsp://ID:password@IP Address: RTSP Port/trackID='Stream number'

 

* Default RTSP Port:554

 

143 Video Recorder Q. Can NVR control HE-1101 while recording streaming from HE-1101? 2020-05-12
A.

You can do remote control through IDIS Center after registering HE-1101 from the NVR models below. (As of March 2019)
If you execute 'Remote Control' by right-clicking the screen of HE-1101 on IDIS Center, you can operate the device connected to HE-1101.

DR-2304P / 6.1.0 or higher
DR-2308P / 6.1.0 or higher
DR-4316PS / 6.1.0 or higher
DR-6216PS / 6.1.0 or higher
DR-6332PS / 6.1.0 or higher
DR-8364 / 6.1.0 or higher

142 Video Recorder Q. Can I know who is attempting to login to the NVR remotely? 2020-05-12
A.

From the version of NVR below, if the password is wrong during remote access, logs of failed log-ins will be saved. (As of March 2019)
The logs are in 'Menu> System> General> Show System Log ...'.
The attempted ID and IPAddress are saved.

DR-1304P / 6.1.0 or higher
DR-1308P / 6.1.0 or higher
DR-2304P / 6.1.0 or higher
DR-2308P / 6.1.0 or higher
DR-2316P / 6.1.0 or higher
DR-6216 / 6.1.0 or higher
DR-6332P / 6.1.0 or higher
DR-8364 / 6.1.0 or higher

141 General Q. What is the difference between DirectIP 1.0 and DirectIP 2.0? 2020-05-12
A.


The existing DirectIP 1.0 protocol has two modes, DirectIP mode, and IDIS mode, so you have to reboot the camera to change each mode.
DirectIP 2.0 protocol can take advantage of all the advantages of DirectIP mode and IDIS mode depending on whether accounts are created without rebooting in a single mode.

The most prominent difference between them is security.

DirectIP 1.0 uses MAC Address-based mutual authentication for convenient authentication without setting password.

DirectIP 2.0 has become more secure with Certificate-based mutual authentication. Now IP camera and NVR exchange and store respective certificates.

When a DirectIP 2.0 NVR re-establishes a connection with a paired IP camera, the authentication process begins with checking and comparing each other's certificates to the stored certificates. If the certificates match, both devices are confirmed by each other, the communication session is established.

 

140 Video Recorder Q. Is there any NVR supporting IPv6? 2020-05-12
A.

You can use WAN as IPv6 from the version of NVR below. (As of July 2020)
 The setting is available by selecting IPv6 in 'Settings-Network-WAN'.
 * IPv6 can be used only in the WAN used for remote access and cannot be set in VIN (Video IN) to register the camera.

DR-13xxP / 6.1.0 or higher
DR-22xxP / 6.1.0 or higher
DR-23xxP / 6.1.0 or higher
DR-24xxP / 6.1.0 or higher
DR-42xxP / 6.1.0 or higher
DR-43xxP(S) / 6.1.0 or higher
DR-62xxP(S) / 6.1.0 or higher
DR-63xxP(S)-(S)(A) / 6.1.0 or higher
DR-84xx(D) / 6.1.0 or higher
DR-8364D / 6.1.0 or higher

139 Camera Q. Is it possible to connect DirectIP 2.0 protocol cameras to DR-2100/4100/6100 which only supports DirectIP 1.0 protocol? 2020-05-12
A.


They can be connected. How to register them to the NVRs is the same as registering a camera in DirectIP 1.0 protocol.
The default is DirectIP mode. If you use Static IP, change to IDIS mode.

138 Software Q. What are the values for LDAP configuration values on IDIS Solution Suite? 2020-05-12
A.

 

The attributes of LDAP are different for each product. Therefore, not all blanks should be entered, but appropriate attribute values ​​must be entered for each product used.
-If you do not know the proper attribute, you can view the attribute with the help of an LDAP administrator or through a tool such as LDAP explorer.
The description of each item is as follows.
objectClass = Enter the LDAP attribute which means the class type of object.
objectClass (user) = Enter the ObjectClass name corresponding to the ID.
uid = Enter the LDAP attribute that ISS will use as ID.
displayName = Enter the LDAP attribute that ISS will use as the name for ID. 
mail = Enter the LDAP attribute that ISS will use as the mail address for an ID.
phone number = Enter the LDAP attribute that the ISS will use a phone number for an ID. 
Groups = The ISS enters the LDAP attribute with the group information for the LDAP

137 Video Recorder Q. The user password of HD-TVI analog recorder is only 8 digits. Can I increase it more than that? 2020-04-14
A.

From the version of the recorder model below, the user password can be set up to 16 digits.
It will be applied to the models that will be added in the future.

TDR411 / 1.7.0 or higher
HR-1204 / 1.0.0 or higher
HR-1208 / 1.0.0 or higher

136 Camera Q. Could you please explain the quantity and reasons for watch sessions being used on the NVR? 2020-04-02
A.

Basically, NVR takes 3 watches and 1 search if one client does Live / Playback at the same time.

IDIS Center connected to an NVR will use 1 Watch session to view the live video and the monitoring service will also take a Watch connection if Device real-Time monitoring is checked. 
 

135 Camera Q. Could you please advise how to enable Camera-end Heatmap (without VA Box)? 2020-04-02
A.

The Heatmap function is applied to brand new IP cameras, please check specification first before you try to set it up.
 
How to enable heatmap : 
 - camera menu > Event > Heatmap setting. 
But if Heatmap is used, SD Card recording feature cannot be used

134 Video Recorder Q. What are the specifications of DR-2304P's mainboard? 2020-04-02
A.

Here are specs for DR-2304P if you need to know the following technical specifications of DR-2304P mainboard for your Project bidding : 
 
• Type of processor 
• Type of Memory flash
 
A : specification of DR-2304P
 
-  Model : DR-2304P 
 - Type of processor : 
   + 2 Core in  1 SoC
   + ARM Cortex A17 quad-core@maximum 1.4 GHz 
   + ARM Cortex A7 single-core@maximum 900 MHz 
 
- Type of Memory flash
   + NAND FLASH 2Gb
 
- Type of Memory DDR
   + DDR3 2GB