165 | Software | Q. When IDIS Solution Suite Wibukey is not recognized and the ISS works as a demo | 2021-06-08 |
A.
1. Remove the Wibu Key and remove the Wibu Key driver from Programs. (If the WibuKey was plugged in while installation, reinstallation will not restore it.) |
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164 | Camera | Q. Do IDIS cameras support FTPS, SFTP, SCP protocol? | 2021-06-08 |
A.
No. These protocols are not supported. |
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163 | Software | Q. Is IDIS Solution Suite(ISS) compatible with VM Ware/Hyper-V? | 2021-06-08 |
A.
Yes. it does. |
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162 | Video Recorder | Q. What are the bitrates of the audio codecs IDIS products use? | 2021-06-01 |
A.
G711 - 64 kbit/s |
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161 | Software | Q. How many Camera Sequences can be added in IDIS Center? | 2021-06-01 |
A.
There is no limit. |
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160 | Software | Q. How many Layout Sequences can be added in IDIS Center? | 2021-06-01 |
A.
There is no limit. |
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159 | Video Recorder | Q. Why does WARNING sign appear in the Network Status of Video Recorder? | 2021-06-01 |
A.
Please refer to the Operation Manual (Part 2 - Configuration > Status Setup > Network) The recorder system checks whether the bandwidth is exceeded with minimal information as long as there is no load on the system. |
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158 | Video Recorder | Q. Why does 32 channel NVR not support 32 but 16 Text-In events? | 2021-05-31 |
A.
This is related to H/W performance limitation. The recorders have been designed to optimize for the live/recording performance, so Text-in is supported up to 16 in 32 channel recorders. |
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157 | Video Recorder | Q. Displaying camera IP addresses at the Camera Registration Page | 2021-05-31 |
A.
If you want to display the IP addresses of the cameras, click 'Title' once to interchange MAC to IP at the Camera Registration list. |
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156 | Video Recorder | Q. A brief description of the events related to recording in NVRs. | 2021-05-31 |
A.
1. Video Loss: An event that occurs when no image is input(live video session disconnected) because of the camera, network, system, etc. |
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155 | Software | Q. I have separated the tabs of ISS and placed it all over the screen, so it is difficult to close the tabs. Is there an easy way to close or relocate? | 2020-09-23 |
A.
You can use the 'Reset Floating Tab' feature. |
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154 | Software | Q. There are many registered users in ISS, so I would like to manage them as Excel file. Can I print it out? | 2020-09-23 |
A.
You can download an Excel file displaying user, group, and access authorities. |
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153 | Software | Q. Is there a limit on the number of IDIS Solution Suite e-mail address registrations? | 2020-06-22 |
A.
IDIS Solution Suite has no limit on the number of registered e-mail addresses. |
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152 | Software | Q. There are so many services, devices and users registered in ISS that it is hard to find and set them individually. Is there any easy way to find the registered subject? | 2020-06-10 |
A.
As of version 3.1.0, the auto search function has been added.
<Service tab>
<Device tab>
<User tab> |
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151 | Video Recorder | Q. Can 5MP cameras connect to TR-4316(R)? | 2020-06-08 |
A.
4 and 5 megapixel cameras are not automatically recognized when connected to a TVI recorder, so you must manually select the mode in the camera settings. As a result, half of the maximum channels in a TVI recorder in live view and playback are used. |