|113||Camera||Q. List of cameras supporting MAT(Motion Adaptive Transmission)||2017-07-04|
MAT(Motion Adaptive Transmission) is available in DirectIP mode.
Here is a list of IDIS cameras supporting MAT.
DC-D3233X: v1.2.0 or higher
DC-D3233WRX: v1.2.0 or higher
DC-D3233RX: v1.2.0 or higher
DC-D3233HRX: v1.2.0 or higher
DC-D3212X: v1.2.0 or higher
DC-D3212RX: v1.2.0 or higher
DC-T3533HRX: v1.1.0 or higher
DC-T3243HRX: v1.2.0 or higher
DC-T3233HRX: v1.2.0 or higher
DC-T1833WHR: v1.2.0 or higher
DC-E3212WRX: v1.2.0 or higher
DC-B3303X: v1.2.1 or higher
DC-B1803: v1.5.1 or higher
Other cameras with H.264 codec do not support MAT feature.
|112||Software||Q. Which SQLite version is compatible with IDIS Solution Suite?||2017-07-03|
SQLite has been used in ISS and the latest SQLite version compatible with ISS is 18.104.22.168.
ISS has DB files instead of DBMS files. So, ISS DB cannot be directly accessed by SQL commands and GDK, an IDIS Open Source Software, should be used to access the ISS DB.
|111||Software||Q. Is it possible to playback a HDD from a NVR in your PC||2017-06-27|
With iHDP feature, it's possible to playback recorded data in a HDD that had been used in a NVR.
Please refer to the attachment.
|110||Software||Q. Quick Control in IDIS Center||2017-06-23|
1. Quick Zoom
a. Ctrl + L-Button Drag Rectangle (on Original Image) : Dynamic Zoom
b. Ctrl + L-Button Drag : Panning Zoom-In Image
c. Ctrl + M-Button Down : Reset (Original Image)
d. Ctrl + Wheel Scroll : Zoom-In / Out (Step)
2. Quick Dewarp
a. Ctrl + L-Button Drag Rectangle (on Original Image) : Dynamic PT(Fov.)
b. Ctrl + M-Button Down : Reset (Original Image)
c. Ctrl + Wheel Scroll : Fov-In / Out (Step)
d. Ctrl + R-Button Drag (Up<->Down) : Fov-In / Out
3. Quick PTZ (IDIS Camera Rubber Band)
a. Ctrl + L-Button Drag : Rubber Band
b. Ctrl + R-Button Drag : Zoom-In / Out
c. Ctrl + Wheel Scroll : Zoom-In / Out (Step)
d. Ctrl + Shift + Click : Sling Shot
Quick Control is available in v4.2.0 or higher version.
|109||Software||Q. How to change IDIS Solution Suite software license method from online to offline ?||2017-06-22|
Here are simple steps to change licensing method to offline from online.
- Go to Start > IDIS Solution Suite > License Tool.
- Run License Tool.
- Click Update as the image below shows.
- Select "OFFLINE" and proceed the rest of the steps as you authenticate the license via online licensing method.
|108||Software||Q. What is the procedure to activate license for IDIS Solution suite ?||2017-06-22|
A license for IDIS Solution Suite is activated via either offline or online method.
Please have a look at the attachment for further steps.
|107||Accessory||Q. NVRs and Software compatible with DV-1104, a video analytics box.||2017-06-19|
- DR-2300 series: v3.0.0 or higher
- DR-4300 series: v3.1.0 or higher
- DR-6300 series: v3.1.0 or higher
- DR-8300 series: v3.1.0 or higher
- IDIS Center: v4.1.0
- IDIS Solution Suite will support DV-1104 in a future version.
|106||Camera||Q. Initial action to pink or purple image issue in a camera||2017-06-19|
Please check if IR cut filter work.
On IR cut filter switching, you will be able to hear a clicking sound from a camera.
There are two ways to hear the sound of IR cut filter switching, one is to reboot a camera and the other is to switch the filter manually on a setup page of a camera.
As a camera boots up, it switches IR cut filter and you can hear a clicking sound.
Or, go to Remote Setup page of a camera and change IR Cut Filter option to "Daytime Mode" so that the camera can switch the filter manually.
|105||Software||Q. What video codecs does IDIS Solution Suite support ?||2017-06-19|
The video codecs IDIS Solution Suite supports are listed below
- MJPEG (Data per MJPEG image is relatively huge and likely to cause fps dropping, broken images, or slow decoding depending on PC specification at an IDIS Solution Suite Client end.)
- MxPEG (Mobotix cameras exclusive)
|104||Software||Q. What should I do if I find critical errors while in using IDIS Solution Suite ?||2017-06-13|
IDIS Solution Suite has a utility to export log and setup files.
The path below is to get to the utility, Problem Reporter.
- File Start > Program > IDIS Solution Suite > Utility > Problem Reporter
Set a duration of time when a problem is thought to be occurred.
Click "Okay" to save logs and setup files in a Zip file with a name like "crashdump_20170613_103808"
Or you can even set the utility to extract the files periodically for a better maintenance.
Once you get a file from Problem Reporter, please report an issue to distributor from which you bought IDIS products or IDIS Technical Support team(firstname.lastname@example.org)