FAQ

TOTAL 143 COUNT
53 Video Recorder Q. What is the latest firmware? 2015-07-06
A.

You can get the latest firmware from http://www.idisglobal.com/support/csdownload.

Please ask to techsupport@idisglobal.com if the release note of firmware is needed.


52 Video Recorder Q. Which NVR models are compatible with DA-ES1104(IDIS storage)? 2015-07-06
A.

All NVR models that has an eSATA port are compatible with DA-ES1104.


51 Video Recorder Q. Where can I check HDD compatibility for a NVR? 2015-07-06
A.

The HDD compatibility information is not opened to the public online site.

Please ask to techsupport@idisglobal.com with your NVR model name if you need the HDD compatibility for your NVR.
50 Video Recorder Q. Can the NVR support RAID? 2015-07-06
A. DR-4200 and DR-6200 series NVRs support the RAID 1 for redundant data protection.  In addition, DA-ES1104 (IDIS eSATA Storage) can be connected to the NVR for extending the recording storage capability.
49 Video Recorder Q. User permissions available on the NVR? 2015-07-06
A.

The NVR access can be protected by various authority levels; the user can add various user levels, and change them different accessing authorities. 256 users and 64 groups can be registered with various authority levels.


Please refer to manuals at Download Center of www.idisglobal.com.

NVR DR-2/4/6000 series manual: Part 3 - Configuration > User


On the NVR, go to Settings > System > User


48 Video Recorder Q. How to adjust bandwidth throughput on a NVR 2015-07-06
A.

Go to Settings > Network > General


47 Video Recorder Q. How to adjust an IP camera's streaming bit rate or frame rate using NVR 2015-07-06
A.

Please refer to manuals at Download Center of www.idisglobal.com

NVR DR-2/4/6000 series manual: Part 3 - Configuration > Stream

Go to Settings > Stream

The Bitrate varies denpedning on ips and resolution.

46 Video Recorder Q. FEN configuration guide for NVR 2015-07-06
A.

Please refer to manuals at Download Center of www.idisglobal.com

NVR DR-2/4/600 series manual: Part 3 - Configuration > FEN

The content for FEN configuration in any IDIS NVR manual is applied for all the IDIS NVR series.


45 Video Recorder Q. How to enable UPnP on NVR 2015-07-06
A.

Go to Settings > Network > Use UPnP


44 Video Recorder Q. How to add ONVIF compliant cameras to a NVR 2015-07-06
A.

Go to Camera Registration > Scan > Third Party Scan