| 232 | General | Q. When the advertisement electronic display lights are illuminated, 'Flicker' occurs. Is there any way to improve it ? | 2021-11-05 |
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A.
If 'Anti-flicker On/Off' doesn't solve it, you should find a value that improves in the following way. Go to 'Anti-flicker Off' -> 'Exposure Control' -> 'Manual' |
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| 231 | General | Q. Is there a way to track only the objects designated by PTZ's Auto Tracking ? | 2021-11-05 |
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A.
No, there is no way yet. |
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| 230 | General | Q. Network Camera date and time have been initialized to 1/1/1971 | 2021-11-05 |
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A.
Without RTC battery, Camera returns to 1/1/1971 when rebooting. |
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| 229 | General | Q. Explain about DR-2316 PoE specification. | 2021-11-05 |
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A.
PoE (IEEE 802.3at class 4) supported 8 ports, 50W There are group limitations : |
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| 228 | General | Q. What is the running time for a camera with a full charged RTC battery ? | 2021-11-05 |
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A.
The guaranteed time is 1 week. |
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| 227 | General | Q. DH-2010P/2018P switches support IEEE 802.3at ? | 2021-11-05 |
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A.
For 8-ports model, it supports upto 8 IEEE 802.3af and upto 2 IEEE 802.3at. For 16-ports model, it supports upto 16 IEEE 802.3af and upto 4 IEEE 802.3at. |
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| 226 | General | Q. Can I operate DD-1216 power On/Off ? | 2021-11-05 |
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A.
Frequent Power On/Off operations are difficult to recommend |
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| 225 | General | Q. Can I use IDIS Center in Mac (iOS) ? | 2021-11-05 |
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A.
No, you can't use. |
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| 224 | General | Q. Is there a limit on the number of registrations when registering Alarm Box(AL-1112) to ISS ? | 2021-11-05 |
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A.
Up to 16 |
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| 223 | General | Q. Does IDIS IP camera support 'Auto Gain Control' ? | 2021-11-05 |
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A.
We provide 'AE Target Gain' function as 'Auto Gain Control' |
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| 222 | General | Q. How can I check whether SD card is in the camera or not ? | 2021-11-05 |
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A.
Users can generate the "Email" and "Callback" event when the SD card is in/out |
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| 221 | General | Q. Can the multiple ISS Person Match service access the same cameras or the same recorders? | 2021-11-04 |
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A.
Since Person Match service uses recording(= Playback session) serssion of Recorder. |
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| 220 | General | Q. Does the MariaDB have to be on the same ISS IDLA service? | 2021-11-04 |
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A.
No. Depending on your situation, you may want to Detach > Install on a different server. / However, since it is a cost issue, I would like to recommend installing it in the PM server as much as possible. |
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| 219 | General | Q. Does Recorded Footage mode require MariaDB at all? | 2021-11-04 |
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A.
No, Recorded Footage mode does not use MariaDB |
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| 218 | General | Q. if ISS Person Match is not configured, does ISS IDLAs metadata/object search does not utilize MariaDB at all? | 2021-11-04 |
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A.
Yes, if Person Match is not set, IDLA is not stored in MariaDB. |
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