FAQ

A. No, Face Detection is available on the DV-1304-A.

A. DV-1304 has People Counting(Exceed the Occupancy Limit), Queue Monitoring(Queue Congestion), Heatmap, Mask Rule Violation and Social Distancing Violation Features.

DV-1304-A has Object Detection, Intrusion, Loitering, Line Crossing and Face Detection Features.

Q. If the mobile phone is in the WIFI, user can use Auto Login option.

However, it seems that auto log-in is not working when the IDIS Mobile Camera App comes up from the Background.

A. if the App comes up within 10 seconds after app goes background, the screen comes out as it is. 
After 10 seconds, it logs out.

After that, if user again runs the Mobile App, it will be auto log-in

A. Initialization takes about 30 seconds to setup.

In addtion, IDIS tells the build time is 200GB/hour regardless of mode. 

It is the worst case, so it's actually faster than this.

A. Yes. We recommend using same capacity HDDs in 1 eSATA storage.

Even if the HDDs have different capacities, eSATA works. However, if user sets RAID, the total capacity is calculated based on low capacity.

It means, User cannot use as much as the difference in capacity between two HDDs.

Also, using HDDs with different sizes increases the number of caese in problem, making it difficult to provice technical support.

A. For example, assuming that the height of detected object as human is 1.7m.

The distance by level is as follows.

Level 1 : 0.7m

Level 2 : 1.4m

Level 3 : 2m

Level 4 : 2.7m

Level 5 : 3.4m

A. User can change the IP address if the DV-1304 have never registered to the NVR before.

If user wants to change it, please do factory reset and then change the IP address.

To support DIP 1.0 cameras, here are supported functions in INIT

1. Setup : IP address setup

2. Reset : Soft, Factory

3. Management : Upgrade, System log

A. There is no specific limitation, Our LAB tested registration upto 4000 NVRs.

A. The IDIS Center manages device names if the Device Name Sync is unticked.

In this case, even if user changes the device name, IDIS Center shows the existing device name.

"Setup > Double Click the Device > Edit Device > Tick/Untick Device Name Sync"

1. Frame mode : It is a "Multi-Exposure Control" synthesis method.

It is to generate 1 image by synthesizing image information taken by Short Exposure and Long Exposure

2. Line mode : It is a method of ouputting data of 3 frames with different exposure times in line via the Line Buffer of the ISP.

It allows to maintain frame rate and initialize overlapping problems betwwen frames.

A. The ADC key value entered by OSD button is read by VD Sync.

In addition, to prevent malfunction due to noise, it is operated when the input value is maintained at least 2 frames.

Thus, 12.5fps has a long interval VD Sync so, it works relateively slowly,

A. The debug information is extracted based on the time of extraction.

After first export, based on the existing file, only the new debug is extracted.

Therefore, if there is no new information, it will have same size. On the contrary, if there is new, it extract new information only.

A. It is used for seamless communication even in low bandwith network.

However,, if "Device Low Bandwidth Communication" is enabled, it is not effective in the normal network because it trys handshake communication between the device and client.

A. No. DV-1304(-A) has compatible with only IDIS Camera, not Onvif Camera.

A. Intelligent TLS is a level similar to TLS Very High level (Exclude Multimedia SSL).
General Exclude Multimedia SSL is used in Windows, and since it requires significant additional performance, ISS performance may be greatly reduced.
To solve this, SSL/TLS was applied according to our protocol to improve processing speed so as not to affect performance.